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Privacy Policy

Welcome to Crib Surfer. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and accommodation services.

Information We Collect

When you use our website or make a booking, we may collect the following information:

  • Full name

  • Email address

  • Booking details (check-in date, check-out date, number of guests)

  • Messages or inquiries you send through our contact form

We only collect information necessary to provide our accommodation services.

How We Use Your Information

We use your information to:

  • Process and manage accommodation bookings

  • Respond to your inquiries and support requests

  • Improve our website and services

  • Communicate important booking updates

We do not sell or share your personal information with third parties for marketing purposes.

Booking and Refund Policy

Guests may request a refund if the cancellation request is made at least 2 days before the booking date.

If a cancellation is requested less than 2 days before the booking, a refund may not be provided.

All refund requests must be submitted through email or our contact form.

Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee complete security.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: hello@cribsurfer.com