Welcome to Crib Surfer. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and accommodation services.
When you use our website or make a booking, we may collect the following information:
Full name
Email address
Booking details (check-in date, check-out date, number of guests)
Messages or inquiries you send through our contact form
We only collect information necessary to provide our accommodation services.
We use your information to:
Process and manage accommodation bookings
Respond to your inquiries and support requests
Improve our website and services
Communicate important booking updates
We do not sell or share your personal information with third parties for marketing purposes.
Guests may request a refund if the cancellation request is made at least 2 days before the booking date.
If a cancellation is requested less than 2 days before the booking, a refund may not be provided.
All refund requests must be submitted through email or our contact form.
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online platform can guarantee complete security.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external websites.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
If you have any questions about this Privacy Policy, you can contact us at:
Email: hello@cribsurfer.com
